First Love Yourself


Frequently Asked Questions


What forms of payment do you accept?

Firstloveyourselfny.com currently accepts Visa, MasterCard, American Express, Discover and Paypal.

The item I want is out of stock in my size, will it be restocked?

Quantities are limited and the option of restocking is not readily available. We recommend that if you see something you like, place your orders as soon as possible!

Is it safe to use my credit card on your site?

Shopping at Firstloveyourselfny.com is safe. The Firstloveyourselfny.com Safe Shopping Guarantee backs every credit card purchase you make at firstloveyourselfny.com, and our site is protected by SSL encryption technology.

Do you do back orders?

Firstloveyourselfny.com does not do back orders.

Why should I sign up for your email newsletters?

By signing up for firstloveyourselfny.com's email, you'll be among the first to know about special promotions, the availability of new products, limited-time special offers, coupons and many other exciting features to help you get the most out of what Firstloveyourselfny.com has to offer! We never rent, sell, or share your personal information. For further details please view our privacy policy.

Can I combine multiple orders or add additional items to my order once it has been placed?

Unfortunately we are unable to combine multiple orders or add additional items to an order once it has been placed. We are only able to cancel orders and/or cancel selected item(s) before the order has shipped. Once an order is canceled, it may take up to 24 hours before you are able to place a new order for the same items. Please note, if you cancel your order, you run the risk that your selected merchandise will be out of stock.

Why was the item in my shopping cart no longer available at checkout?

The selection on our site is live and reflects what is in stock at that moment. Placing an item in your shopping cart does not guarantee your right to purchase that item. Until you have completed the checkout process, another customer may purchase the item even if it is in your cart. If that happens, you will receive a message on the shopping cart page informing you that the item is no longer available and that you should remove it from your cart.